What Are Second-Channel and Scratch and Dent Appliances? How PRS Appliances Can Help

What Are Second-Channel and Scratch and Dent Appliances? How PRS Appliances Can Help

When it comes to upgrading or replacing your home appliances, you don’t always have to pay full retail. At PRS Appliances, we specialize in second-channel and scratch and dent appliances, offering customers significant savings without compromising quality. But what do these terms mean, and why are they a smart option for Hawaii homeowners? Let’s break it down.


What Are Second-Channel Appliances?

Second-channel appliances are brand-new, never-used items that are sold outside of a brand’s primary retail channel. This might include:

  • Overstock inventory

  • Discontinued models

  • Box-damaged units

  • Retail returns with no functional issues

These appliances often come straight from the manufacturer or authorized distributor but are sold at a reduced price because they can’t be listed as first-line retail items. They typically carry full warranties or limited manufacturer warranties, depending on the brand and source.


What Are Scratch and Dent Appliances?

Scratch and dent appliances are units with cosmetic imperfections that occurred during shipping, warehousing, or display. These appliances are:

  • Functionally brand new

  • Often discounted up to 40–60%

  • Perfect for utility rooms, garages, rentals, or anyone unconcerned with minor aesthetic flaws

Common blemishes may include a dent on the side or a scratch on the back—areas that won’t even be visible once the appliance is installed.


Why Choose Second-Channel or Scratch and Dent?

Big Savings

The biggest benefit is obvious: you can save hundreds of dollars while getting a name-brand appliance.

Same Core Functionality

These appliances operate just like their full-priced counterparts and often include the same internal components and features.

Eco-Friendly Choice

Buying these appliances helps reduce waste by giving perfectly functional products a second chance—great for your wallet and the planet.


PRS Appliances Makes It Easy

At PRS Appliances, we’re proud to offer a wide selection of second-channel and scratch and dent refrigerators, washers, dryers, dishwashers, and more—from top brands like LG, Whirlpool, GE, and Frigidaire.

Our team inspects and tests every appliance to ensure it's in excellent working condition before it hits our showroom. Whether you’re looking to furnish a rental unit, replace a single appliance, or save big on a full kitchen set, we’re here to help you find the perfect match—at the perfect price.


Visit Us Today

Stop by PRS Appliances and see for yourself why so many Hawaii families choose us for high-quality, affordable appliances. We’ll help you make a smart investment—without sacrificing performance.

Service with the spirit of aloha. 

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